From our own experience we know how much of a challenge it is to travel with small children. Here are the things which you can leave at home as we already have them here, for you to use:

• cot with pillow, cover and bed linen
• high chair
• baby bib
  
• potty
• changing mat
  
• baby bath
  
• bathroom step stool
  
• baby dishes and cutlery
• games and toys
• children’s books
• play mat
  
• fleece blanket for a cold day on the sledge
• child carrier backpack for children up to 2 years
• child carrier backpack for children between 3 and 9 months
• stair gates
• sledges and buggies are available for rent at various shops around Zermatt

If you’d like to find the fridge full when you arrive, just ask and we’ll send you a form so you can place your order.

If you’d like bread and rolls for breakfast, we have an arrangement with Biner’s bakery who have a wide choice of fresh products which they can deliver to the residence in the early morning.

You need to print flight tickets or are just doing business? At our reception you’ll find all you need.

In all our apartments you’ll find professional Nespresso coffee machines which use their own special capsules. These can be ordered in advance of your arrival.

Order your firewood in advance and we’ll make sure it’s delivered before you arrive.

Enjoy your holiday! Let us take care of the housework with either a mid-stay clean of your apartment or daily housekeeping. We can also change your towels and bed linen.

Cleaning is charged on an hourly basis

You already know you’re coming back next year and want to leave your ski or hiking equipment? We’d be happy to look after it for you!

Also, we’ll store your bags for a few hours before you leave on your day of departure while you nip into town to do your last minute shipping.

In all our apartments there is access to free wifi.

We have a large ski room with plenty of space for all your ski or hiking equipment. Use the ski boot warmer overnight and start the day with dry feet.

Zermatt has some of the most beautiful mountain-biking trails you’ll find anwhere. Bike Apartments adds to this great experience with a guarantee of quality service and the appropriate facilities.

As supporters of Bike Apartments, we undertake to provide the following:

• secure mountain bike storage.
• space for cleaning bikes including a water connection with hosepipe.
• information regarding rental and repair services for mountain bikes.
• literature detailing mountain bike tours in the locality.
• information on local mountain bike etiquette.
• details of guided mountain bike tours and bike guides.
• laundry service for clothes and/or washing machine.

We belong to ZAV – the Zermatt Apartment association - which operates the Quality Card programme. Quality Card is only available through ZAV members whose guests can take advantage of special offers in and around Zermatt during their stay.

Your holiday is nearly over and it’s time to go home. Please contact our reception service the evening before you leave to discuss your departure arrangements and particularly, to book an electro-taxi or taxi to Täsch.

If however you want to make the most of your departure day and go for a last run on the ski slopes or a final hike, our spa area is available to you to take a shower and get changed before you leave. Towels are provided for your use.